Refund policy

Returns

  • Items can be returned within 14 days of receiving your order.
  • The product must be unused, in its original condition, and in the original packaging.
  • Customers must provide proof of purchase or order number.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable products
  • Personalized or custom-made products
  • Items marked as final sale

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method within 5–10 business days.

Shipping Costs

  • Original shipping charges are non-refundable.
  • Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.